Apple admits iPhone X 'ghost touch' screen issue, offers free fix

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To know if your MacBook Pro needs to be serviced, you'll need to enter your device's serial number on Apple's support page.

In a statement, Apple said the glitch could cause the glossy display fitted to the X to fail.

If you're an iPhone X owner, you could well be one of the unlucky people who has experienced a ghost touch problem with the screen.


Amazon.com on Friday said it would carry more Apple products globally in time for the holiday shopping season, as the technology rivals put aside past differences to boost sales.

It turns out some of the new displays Apple offered in the iPhone X had a faulty part that, when it failed, caused the screen to become intermittently or wholly unresponsive to touch.

Per an Apple support document, impacted devices tend to exhibit one or two behaviors. The company also said that some 128GB and 256GB solid-state drives in 13-inch MacBook Pros have an issue that could result in data loss or drive failure. The iPhone X was launched previous year and reports of display issues cropped up a few months ago, but Apple did not respond at the time.


If you bought an original iPhone X but have had to live with an unresponsive screen, Apple is ready to fix your problem for free.

According to a new report from CNET, Apple is gearing up to officially begin listing even more of its products on Amazon, which is the largest online retailer. The company will also email customers who have registered their devices with Apple to inform them about the program. Though do keep in mind that only the iPhone X is eligible for the free replacement and no other model.

However, users have to first check if their MacBook Pro is eligible for the program.


On Apple's support page for the issue, you can check to see if your model (it needs to be 13-inch, 2017, Two Thunderbolt, 3 ports) qualifies for a free fix.

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