Apple said that in some cases, an iPad Pro might come with a bent chassis straight out of the box.
According to Apple, the issue is something to do with the cooling process involving the iPad Pro's metal and plastic components, which takes place during manufacturing. Apple has now stepped up and acknowledged that some of the expensive tablets (stating at $799) are bent out of the box, but says that bend is a normal part of the manufacturing process.
Apple does not see the slight bend in its all-new iPad Pro models as a problem.
Well not exactly but the Cupertino-based company has addressed reports that some iPad Pros have been shipping with slightly bent frames.
It isn't clear if Apple's going to reverse course and offer free refunds for anyone who owns an iPad with a bend. Homeowners of the brand new iPad Execs can nonetheless change their authentic unit for a substitute inside the 14-day return interval.
The 2018 iPad Pro became the subject of a viral video recently, but not for good reasons.
Don't worry, Apple says. Apple customers first started noticing the issue with their iPad Pro devices, reporting the issues online. Its iPhone 6 Plus made headlines and garnered a lot of complaints following its release because of the "bendgate" controversy because the handset was prone to bending despite subjecting it to average use.
Last month, YouTube channel JerryRigEverything showed the iPad Pro's apparent lack of durability when he snapped it in half with his hands. The company also stated that the bending will not worsen over time. Apple has said that slight bending could be found in both 11-inches and 12.9-inches models.